Wednesday, December 4, 2019
Diversity and Organizational Communication
Question: Discuss about the Diversity and Organizational Communication. Answer: Introduction: Cultural diversity is known as a combination of societies consists of human within a region or in a world as a whole. It can also be called as multiculturalism in an organization. In the era of globalization there are many societies around the globe who has emerged and carry many differences known as cultural differences like traditions, language, caste, dress and the different to interact.(Bantz, 2000) Diversity can be known as value and make the people unique if they show mutual respect and appreciate the differences and the similarities like religion, gender, ethnicity, education, gender, experience and culture. When in an environment diversity is respected and members work as a team and always be united then it becomes easier for everyone to apply ones talent, experience and the skills in achieving the companys objective along with the competitive advantage, whatever a person wants to become is assisted by demographic characteristics. Cultural experiences and feelings of a partic ular group reflects ethnicity and it also acknowledges that individuals have their primary culture but different from others but they does not exclude the capacity to learn new cultural behaviors from other groups.(Eastman, 2001) Generally people are characterized or culturally determined by the race rather than genetically or biologically as it is the concept through which groups are divided into biological and physical characteristics.(Walck, 2003) Culture should be learned and basically individuals are born and there are one or two characteristics which are common like hair texture or the color but on this basis we cant develop the belief, values and the practices of the cultural group. Benefits and Challenges of Diversity in the Workplace: Cultural diversity impacts day to day life and making the workplace diverse is very common and gives benefits to both the employees as well as the employers. Diversity in the workplace can increase the opportunities in the market, improves business image and make the recruitment easy. Respecting individuals difference can increase the productivity although in the workplace associates are interdependent. Flexibility and the creativity leads to competitiveness so, diversity becomes critical in relation to the success of an organization. Diversity in work place affects the culture and the productivity in various ways:(Gunter, 2010) Diverse background individuals share their talents, experiences and the skills which assists each other in achieving the objectives. Working with the people who have different experiences, background and the working styles leads to the innovation and the creative concepts. Companys who want to expand their business over shores can easily interact on a global basis with a broader client base and make it more relatable. There are various challenges which companies have to face while managing a diverse population. In diverse culture we have to recognize the values of differences, discrimination, and promoting(Joseph. G. , 2004). Negative attitude and behaviors can also affect can act as a barrier as it may harm the relations between the employees along with their work productivity and the morale.(Astrid C., 2004). Managers may get challenges with losing the work productivity and the personnel. Companies should focus on embracing diversity as it may yield a greater productivity and the advantages. Effective people management is directly associated with managing diversity in the workplace. Negative attitude at the workplace may include stereotyping, discrimination and the prejudice which management has never used for retention, hiring and termination. Australias Cultural Diversity: There are many organisations continuously make efforts for making their organisation culturally diverse, the main problem is that when we discuss about the diversity people only think about the gender diversity but it includes various factors like genders, ages and the cultural background. Few organisations in Australia claim that they have diverse workforce in their organisation but generally they meet only one criterion that is related to age but when it comes to representation of gender but they fall short in that. It has been researched that two- third of the population has a two way process of integration in which migrants wilfully adapt Australia and through this community learn more about their customs and the heritage.(Craig, 2016) It has been surveyed that people support multiculturalism, ethnic communities but across all the demographics. They believe that their success is directly related to the culturally diverse and socially cohesive nations and shows adherence to the beliefs and the values in Australian society. They are committed in relation to the law, their parliamentary rules and provide equal opportunity in relation to religion, race and the mutual respect.(Tim., 2015) Due to these reasons more than 7.5 millions migrates to Australia and reason being multiculturalism has become a great success. As a business they are committed for the high performance and provide equal opportunity to prove performance. They try to develop the leadership skills and skills for their female workforce who gives strong business results and as well as gender equality.(Joseph., 2014) Managing Cultural Diversity in Workplace: Managers are aware that for creating a successful and the creative workforce a certain skill is very important. Firstly they must understand the consequences of discrimination and then they must recognize all the prejudices and the biases.(Flagg, 2002) Diversity is related to difference among individuals not the differences in the individuals. Everyone is unique and have their own specialty for a particular group. For the successful future organizations and the managers must learn how to manage the diversity in the workplace. For success there is no single recipe and manager is the best person who can understand the best for the organization for its success a better team work is required at the workplace.(Allen, 2003) A workplace that includes everything is very complex as everyone has its own ideas and the working capability. Hence organizations should focus on to develop, maintain and implement the training sessions so that people may not change the behavior and understand the equa lity among themselves being from the diverse culture.(Eastman D. , 2001). When an organization or a manager address issues that are related to an organization are all addressed that gives positive impact and make the employee comfortable so that they he may not hesitate while giving suggestions and in their involvement with it diversity gives benefits to an organization. Organizations should think twice and try to remove the notions which has been pre conceived and they should wisely invest a specified amount for the betterment of the company and they should create a proper strategy and implement it in the department and functions of the organization. Conclusion: Cultural Diversity is common these days in the era of globalization and to understand it become very important for any of the organization. If company wants to manage leadership along with the company policies then they have to be associated with the Cultural diversity(Limaye, 2001). Managing diverse culture is very important as if not done well then could bring down the financial status of the company and managing cultural diversity is the primary responsibility of a manager. In an organization one should believe that all cultures are equal and they all together can make a dedicated and a motivated workforce which could help in turning companys liability into benefits or assets. (Fine, 2003). To manage peoples perceptions and attitudes is very challenging. Diverse workforce reflects the changed world and the market place. Diverse work teams respects the difference related to individual by increasing work productivity and brings high value to the organization. In the globalized marke t there are many companies who has built their team with diverse workforce and adapt diverse culture also. Companies should use educate about the issues, regulations and laws about the diversity.(Enterprise, 2001) Bibliography: Allen, B. (2003). Diversity and Organizational Communication. Journal of Applied Communication. Astrid C., D. D. (2004). Work Group Diversity and Group Performance:An integrative model and research agenda. Journal of Applied Psychology . Bantz, C. (2000). Cultural diversity and group cross cultural team research . Journal of Applied communication research . Craig, L. (2016). Cultural diversity is one of our strengths. The Australian. Eastman, D. (2001). Improving cross- cultural communication during complex information system development. Journal of Management Systems . Eastman, D. (2001). Improving cross-cultural communication during complex Information system development. Journal of Management Systems . Enterprise, B. (2001). "Managing a multicultural workforce". Black Enterprise Magazine . Fine, M. (2003). New Voices in the workplace:Reseach directions in multicultural communication. Journal of Business Communication . Flagg, A. (2002). Managing diverse workgroupssuccessfully. United Behavioral Health. Gunter, S. K. (2010). Unraveling the effects of cultural diversity in teams:A meta-analysis of research on multicultural work groups. Journal of International Business Studies . Joseph., A. (2014). Diversity in the workplace. Australian Government(Department of Social Services). Joseph., G. (2004). Diversity in the Workplace: Benefits, Challenges and the Solutions. Alpha Measure. Limaye, M. (2001). Responding to work force diversity:Conceptualization and search for paradigms. Journal of Business and Technical Communication . Tim., D. (2015). Cultural diversity in the workplace. Australian Human Rights Commission. Walck, C. (2003). Diverse approaches to managing diversity. Journal of Applied Behavioural Science .
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